The Influence of Digital Transformation on Business Process Management

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Published: Jul 6, 2026
Keywords:
Digital Transformation, Business Process Management, Artificial Intelligence, IoT, Machine Learning, Big Data Analytics, Operational Efficiency, Organizational Agility, Competitive Edge, Author Name, Scopus, Springer, Journal Name, Wissira, Journal Short Form, Wissira Press, Wissira Research Lab, Research Gate, SSRN, ISSN, Academia, UGC Care, PubMed, WOS

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Dr. Deependra Rastogi
IILM University, Greater Noida, Uttar Pradesh 201306, India deependra.libra@gmail.com

Abstract

Digital transformation, which integrates advanced digital technologies into all business functions, has become a cornerstone of organizational change, directly impacting how businesses manage and improve their core processes. Business Process Management (BPM), a methodology focusing on optimizing organizational workflows, is evolving in response to digital advancements. This paper investigates how digital transformation influences BPM, particularly through technologies such as Artificial Intelligence (AI), Machine Learning (ML), the Internet of Things (IoT), and Big Data Analytics. By utilizing a simulation model, the study compares BPM performance metrics before and after the implementation of these technologies. The results show substantial improvements in process efficiency, agility, and customer engagement. The findings highlight the critical role of digital transformation in enabling organizations to adapt swiftly to market demands, optimize resource use, and maintain competitive advantages.

Article Details

How to Cite
Rastogi, D. D. (2026). The Influence of Digital Transformation on Business Process Management . Journal of Quantum Science and Technology (JQST), 3(3), Jul (11–15). Retrieved from https://jqst.org/index.php/j/article/view/421
Issue
Vol. 3 No. 3 (2026): Jul-Sep 2026
Section
Original Research Articles
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