KUMAR, Dr. Lalit. Optimizing Customer Relationship Management Through SAP SD. Journal of Quantum Science and Technology, [S. l.], v. 1, n. 2, p. Jun(153–164), 2024. DOI: 10.63345/jqst.v1i2.17. Disponível em: https://jqst.org/index.php/j/article/view/17. Acesso em: 21 oct. 2025.